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Domestic orders only.
For international orders, including Canada and Mexico, please call 203.426.0101 or e-mail info@sonicator.com. At present, we can only accept online orders for United States delivery.

Order processing lead times.
Sonicator systems have a 7-10 business day lead time. Probes, tips and general accessories are shipped within 1-3 business days. Selecting an express shipping method does not decrease the lead time but will expedite the actual shipping time once the order leaves our facility. Please contact Customer Service at 203.426.0101 if you would like to check stock and receive a more accurate lead time. Thank you.

Tax exempt sales.
Deliveries to CT and NY will be charged sales tax. If you are tax-exempt and do not wish to pay sales tax, please call us at 203.426.0101.
Troubleshooting and Repair Inquiry
Contact an Expert Contact an Expert >
Let us help you select the appropriate Sonicator model and accessory for your application. Call us at 203.426.0101 or
fill out a Contact Form.

Troubleshooting and Repair Inquiry

If your probe sonicator is not functioning properly, follow the troubleshooting steps described in this document before contacting us:

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Download the troubleshooting guide

Note: This document does not cover the Q800R3 or Cup Horn systems.

For further assistance, please submit a repair inquiry below and we will contact you within 24 hours.

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Contact an Expert Contact an Expert >
Let us help you select the appropriate Sonicator model and accessory for your application. Call us at 203.426.0101 or
fill out a Contact Form.