Repair Form

Contact Information All information will remain confidential. (*) Required field

Name*:

Company:*

Title:

Division:

Address:*

Address 2:

City:*

Country:*

State:*

Zip/Postal Code:*

Phone*:

Fax:

Email:*

1. Describe the problem you are experiencing in detail*

2. Is there an error message being displayed? If so, what appears?*

4. What probes or accessories are being used?*

5. Describe exactly how the converter is set up.*
(clamped on a ring stand or in the Sound Enclosure, etc.)

6. What solution is being sonicated?*

7. What is the sample volume being processed?*

8. What amplitude/power setting is being used?*

9. Describe the condition of the tip. Is there pitting, small holes or cracks?*

10. Has the system been functioning properly under the exact same conditions?*

How often do you clean the tips and connection points of the horn and converter,
and if so, what is your method of cleaning? Do you use the wrenches to tighten
the horn and converter together?*