If you feel your unit is not functioning properly, please follow these simple steps before calling Qsonica:
If these steps do not solve your problem, please fill out our brief Repair Form. This form provides us with the necessary information to quickly diagnose your problem and speeds up your repair.
This form must be submitted before speaking with our service department. If your unit requires service, Qsonica will e-mail you a Return Material Authorization (RMA) number.
Repairs take approximately 5-10 business days. Further details about the repair process can be discussed after you submit the Repair Form.