Troubleshooting and Repair Inquiry
If your unit is not functioning properly, follow these troubleshooting steps.
Download the comprehensive troubleshooting guide for Q700 and Q500 models.
For models Q2000, Q125 and Q55:
- Using the wrench set, detach the converter and probe.
- Clean all mating surfaces and threading. See manual for details.
- Re-attach tightly using the wrench set.
- Re-test the unit in water.
Contact us to troubleshoot Q800R3 or any other models.
If these steps do not solve the issue, please submit a repair inquiry below and we will contact you to solve the problem: * Required field