Let us help you select the appropriate Sonicator model and accessory for your application. Call 203.426.0101 or fill out a Quote Request.

Troubleshooting and Repair Inquiry

If your unit is not functioning properly, follow these troubleshooting steps.

Download the comprehensive troubleshooting guide for Q700 and Q500 models.

For models Q2000, Q125 and Q55:

If these steps do not solve the issue, please submit a repair inquiry below and we will contact you to solve the problem: * Required field

Name

Company

Address 1

Address 2

City

State

Postal/Zip Code

Country

Phone Number

1. Sonicator Model #:

2. Serial #:

3. Describe the problem or error message:

4. Which probe/horn is being used?

5. Does the tip show signs of erosion or pitting?

6. Amplitude setting:

7. Pulse mode on/off:

8. Total sonication time:

9. What is your application?

10. Sample volume?

11. What type of liquid is being processed?

12. Is the sample temperature monitored? If so, what is it?

13. Is the sample on ice?

14. Comments?

Let us help you select the appropriate Sonicator model and accessory for your application. Call 203.426.0101 or fill out a Quote Request.